Welcome to Joget Enterprise Support

Joget Enterprise Support provides direct access to our engineers who are ready to assist you in the design, development, deployment, and management of apps on the Joget platform.

Latest Announcement

Version	Date Release	Description	Files	Active?
Joget DX 7 Enterprise 7.0.30 Released	Jun 08 2022	New stable version of Joget DX 7 Enterprise (7.0.30) is now released. Please refer to CHANGES.txt for the changelog. Files can be downloaded from the Resources > Download Upgrade Notes: For more details on upgrading, please refer to Upgrade Guide. For more information about the Joget DX, please visit https://www.joget.org/joget-dx/. Important Note: Starting from 7.0.26, If you are running on Java 11 prior to version 11.0.4, you will need to upgrade to the latest Java 11 version due to a Java bug that causes a JVM crash https://bugs.openjdk.java.net/browse/JDK-8210457.		Yes

Version

Date Release

Description

Files

Active?

Joget DX 7 Enterprise 7.0.30 Released

Jun 08 2022

New stable version of Joget DX 7 Enterprise (7.0.30) is now released.
Please refer to CHANGES.txt for the changelog.
Files can be downloaded from the Resources > Download

Upgrade Notes:

For more details on upgrading, please refer to Upgrade Guide.
For more information about the Joget DX, please visit https://www.joget.org/joget-dx/.

Important Note:

Starting from 7.0.26, If you are running on Java 11 prior to version 11.0.4, you will need to upgrade to the latest Java 11 version due to a Java bug that causes a JVM crash https://bugs.openjdk.java.net/browse/JDK-8210457.

Yes

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Download the latest Joget release here. Or login to access the Joget Archives if you have a valid Joget Enterprise Support subscription.

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If you have an active Enterprise License or Enterprise Software Assurance subscription and have not received a login, please contact your sales representative.

US Enterprise Support

Monday to Friday | 8:00am to 5:00pm EST

Designated Holidays in US:

Jan 01 - New Year's Day
Jan 17 - Birthday of Martin Luther King Jr
Feb 21 - President's Day
May 30 - Memorial Day
Jun 19 - Juneteenth
Jun 20 - Juneteenth
Jul 04 - Independence Day
Sep 05 - Labor Day
Oct 10 - Columbus Day
Nov 11 - Veterans' Day
Nov 24 - Thanksgiving
Dec 25 - Christmas Day

IMPORTANT: For OEM Partners with 24/7 Support SLA, your turn-around time will be based on the OEM Service Level Agreement and not on the above regular support hours.

Global Support

Monday to Friday | 9:00am to 6:00pm GMT+8

Designated Holidays in Kuala Lumpur: