Welcome to Joget Enterprise Support

Joget Enterprise Support provides direct access to our engineers who are ready to assist you in the design, development, deployment, and management of apps on the Joget platform.

Latest Announcement

Version	Date Release	Description	Files	Active?
End of Life (EoL) for Joget DX 7	Mar 28 2025	Dear Valued Partners and Customers, We would like to remind you that as of today, 28th March 2025, Joget DX 7 has officially reached its End of Life (EoL). This includes the final releases for Joget DX 7.0.50 and 7.1.50. After this date, no further updates, including security patches, will be provided for this version. To ensure continued security, performance, and support for your systems, we strongly recommend upgrading to Joget DX 8 as soon as possible. Upgrading to the latest version will provide you with essential security updates, new features, and bug fixes to enhance your experience. Please note that active subscribers of Joget Software Assurance are entitled to a license upgrade at no additional cost. For detailed upgrade steps, please refer to the following link: Upgrade Guide For DX 8 Thank you for your attention to this important matter. Best regards, The Joget Team		Yes

Version

Date Release

Description

Files

Active?

End of Life (EoL) for Joget DX 7

Mar 28 2025

Dear Valued Partners and Customers,

We would like to remind you that as of today, 28th March 2025, Joget DX 7 has officially reached its End of Life (EoL). This includes the final releases for Joget DX 7.0.50 and 7.1.50. After this date, no further updates, including security patches, will be provided for this version.

To ensure continued security, performance, and support for your systems, we strongly recommend upgrading to Joget DX 8 as soon as possible. Upgrading to the latest version will provide you with essential security updates, new features, and bug fixes to enhance your experience.

Please note that active subscribers of Joget Software Assurance are entitled to a license upgrade at no additional cost.

For detailed upgrade steps, please refer to the following link: Upgrade Guide For DX 8

Thank you for your attention to this important matter.

Best regards, The Joget Team

Yes

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If you have an active Enterprise License or Enterprise Software Assurance subscription and have not received a login, please contact your sales representative.

US Enterprise Support

Monday to Friday | 8:00am to 5:00pm EST

Designated Holidays in US:

Jan 01 - New Year's Day
Jan 20 - Birthday of Martin Luther King Jr
Feb 17 - President's Day
May 26 - Memorial Day
Jun 19 - Juneteenth
Jul 04 - Independence Day
Sep 01 - Labor Day
Oct 13 - Columbus Day
Nov 11 - Veterans' Day
Nov 27 - Thanksgiving
Dec 25 - Christmas Day

IMPORTANT: For OEM Partners with 24/7 Support SLA, your turn-around time will be based on the OEM Service Level Agreement and not on the above regular support hours.

Global Support

Monday to Friday | 9:00am to 6:00pm GMT+8

Designated Holidays in Kuala Lumpur: